AI agent setup
Assistants connected to your inbox, docs, or tools — with rules on what can run unsupervised.
Use cases
- Draft replies from a knowledge base with human approval before send
- Summarise long threads and propose next actions
- Route inbound requests to the right person with context attached
Deliverables
- Configured agent with tool connections and guardrails
- Approval workflow documented step by step
- Runbook for your team to operate and extend
Prerequisites
- A defined workflow with clear inputs and outputs
- Access to the tools involved (email, docs, CRM, etc.)
- Someone on your side who can approve customer-facing output